The Technology
The requirement for speed, volume and accuracy made it
impractical to deploy anything but a sophisticated CATI (Computer Aided
Telephone Interviewing) system. Unfortunately, no off-the-shelf system
could handle the combination of massive amounts of real-time data flows
and extreme complexities inherent in a labor market survey. Consequently,
we built our own from the ground up.
ERISS
has spent tens of thousands of man-hours and millions in R&D to perfect
a system that today is recognized as the most flexible and efficient labor
market collection system in existence.
The system encompasses 14 internally developed software
packages to handle everything from survey preprocessing, call processing,
targeting and management, to post-processing data validation and aggregation.